Q: Can I register in full online?

Yes, you can register your complete details here .

Question 1

What are the advantages of recruiting temporary staff?

Accepted Answer

Temporary staff can offer significant advantages to your business, providing the flexibility to manage workload fluctuations or staff absences effectively. They enable you to maintain operational efficiency during peak periods or unforeseen gaps in your workforce.
Employing temporary staff also presents an excellent opportunity to assess a candidate’s skills, work ethic, and compatibility with your organisation before making a long-term commitment. This “try before you hire” approach can minimise hiring risks and ensure you select the best fit for your team.
If your goal is to fill a permanent position, temporary employment can serve as a pathway to a temp-to-perm appointment, allowing you to evaluate a candidate’s abilities in a real-world setting before transitioning them to a permanent role. Alternatively, temporary staff can provide critical support while you conduct a thorough recruitment process for a permanent hire, ensuring business continuity and uninterrupted workflow.
By leveraging temporary staffing solutions, you can adapt to changing business needs while maintaining high standards of productivity and service delivery.

Question 2

I’ve never used a staffing agency. How does it work?

Accepted Answer

Our staffing specialists take time to get to know your unique hiring needs.

Whether you need one person or an entire team we can kenect you with highly skilled professionals with a wide array of experience. Simply pick up the phone and give us a call on 01902 425 500.

Question 3

Where are you located?

Accepted Answer

We cover most of the UK, so you can rest assured we can support your operation and requirements with local talent.

Question 4

Do I have to pay for this service?

Accepted Answer

Yes, there are fees associated with using a staffing agency to hire employees, but the overall cost is typically a net savings for you because finding highly skilled employees can be time-consuming.

You can save time and money by working with the staffing professionals at Smithridge.

Question 5

Who can I contact with payroll and accounts questions?

Accepted Answer

For payroll and accounts assistance, email our team at accounts@smithridgehc.co.uk.

Question 6

Where do you stand with Diversity &#038; Inclusion?

Accepted Answer

From day one Smithridge has been diverse with wages, gender, race, and all other forms of diversity.

Smithridge’s salary thresholds ensure a fair and clear structure for everyone.

We strive to:

Build a culture of inclusion and inclusive leadership
Overcome implicit bias (also referred to as unconscious bias)
Reduce microaggressions and promote allyship
Understand and support neurodiversity
Remove bias and discrimination in the hiring process
Increase cultural sensitivity and intelligence

Question 7

As a candidate, do I have to pay for the services of a recruitment agency?

Accepted Answer

No, the service is completely free for candidates. Most employment agencies are compensated either by employers or, in some cases, through government initiatives aimed at helping unemployed individuals find work. Recruitment companies, such as Staffing, benefit when candidates register with them, as this allows them to source exceptional talent on behalf of their clients. These clients pay the agency for their services.
Registering with recruitment agencies is entirely free of charge for candidates, and even if you are offered a position, it is the client of the recruitment agency who covers any associated fees.

Question 8

When will I paid?

Accepted Answer

Every Friday, we pay all our temporary workers weekly.

Question 9

Can I register in full online?

Accepted Answer

Yes, you can register your complete details here.

Question 10

My name, address, national insurance number or other details are incorrect on my payslip. How do I get this changed?

Accepted Answer

Please call 01902 425 500 and we will correct them for you.

Question 11

My payslip says I have been paid holiday pay, but the hours do not seem enough?

Accepted Answer

Any annual leave will be paid at a rate of an average day’s pay for each day of leave, your average day’s pay will be calculated based on a reference period of the previous 52 weeks, or the number of complete weeks for which you have worked, if less than 52 weeks.

If you need more help with this then please call 01902 425 500 and we will go through it with you.

Question 12

I have been away sick from work, II was expecting statutory sick pay but it seems low?

Accepted Answer

Subject to qualification, statutory sick pay is only paid on the fourth day of sickness; the first 3 days are waiting days and are unpaid.

Question 13

There is a deduction on my payslip for pension, I didn’t agree to this or want it?

Accepted Answer

As an Employer we have to auto-enrol people into a workplace pension scheme, it is the law. You can opt-out, but this must be done within 4 weeks of your first deduction.

After the first deduction has been made you will receive a welcome pack from the pension’s provider, your options will be detailed in that pack.

Question 14

I seem to be paying a lot of tax, why is this?

Accepted Answer

When you commence work, you should hand in your P45 from your previous employer, this will mean we can carry on your tax code and pay record.

If you do not have this, you can fill in a ‘starter checklist’ with us, this will be done when registering; we will send the information on this to the HMRC, who will send us your tax code within a few weeks.

Question 15

Do I need to know how to run a recruitment agency?

Accepted Answer

No. Ideally, we would prefer franchise owners who have commitment, drive, ambition, and enthusiasm for the business and have a background in recruitment, but this is not essential.

We will assist you to obtain a greater understanding of how a good recruitment business should be run

Question 16

What type of person/couple are you looking for?

Accepted Answer

We are looking for committed, ambitious and motivated individuals who have the desire to own, operate and develop their own business, with or without experience.

Question 17

What is the growth potential?

Accepted Answer

Smithridge has built its business model around modern systems and innovative strategies to ensure we stay ahead in the ever-evolving healthcare recruitment industry.

By focusing on both current and future market demands, we offer franchisees the opportunity to expand across multiple healthcare sectors, maximizing growth potential.

The scale of your success is entirely in your hands—how big do you want your business to be? With dedication, hard work, and our proven recruitment model, there’s no limit to what you can achieve.

Plus, at Smithridge, expansion is always an option. Franchisees have the opportunity to own multiple territories, further increasing their market reach and profitability.

Question 18

What is your recruitment procedure for franchisees?

Accepted Answer

Once you have received your franchise information pack and should you wish to pursue the matter further, then we will invite you to one of our main offices throughout the UK to discuss the matter in further detail.

Question 19

Can I run my franchise business from home?

Accepted Answer

Yes, you can to start with, however, It will be a requirement that you have an office located within your franchise territory within 12 months.

Question 20

Can I sell my franchise in the future?

Accepted Answer

Yes. You can sell the franchise at any point, and whilst we will work with you to find a suitable buyer we will also have the first option to purchase the business.

Any potential buyers can only be confirmed by ourselves.

Question 21

What are the potential earnings?

Accepted Answer

Your earnings will depend on your hard work and business plan however form previous experience good franchisees can achieve a £1m turnover in year one.

Question 22

How long is the franchise agreement?

Accepted Answer

Our franchise agreement lasts for five years, during which we offer hands-on assistance whenever needed. From regular support visits and audits to regional meetings and an annual conference, we ensure our franchisees have every opportunity to share ideas, learn from industry experts, and grow their businesses.

We provide a full week of comprehensive training covering our in-house systems, front-office operations, healthcare recruitment services, and back-office support. Our proven business model is designed to remove the complexities of running a recruitment agency, allowing you to focus on building a profitable and sustainable business.

Smithridge is proud to be recognized by leading recruitment industry bodies, demonstrating our commitment to compliance, quality, and excellence. Your success is our success—our model is designed so that we thrive when you do.

Question 23

When can I speak to some franchisees?

Accepted Answer

Only after an initial meeting and mutual agreement to move forward do we explore franchise opportunities together. We seek motivated, talented individuals who align with our values, which is why we have a thorough selection process in place.

Our franchisees are focused on running successful businesses, and we respect their time. However, they understand the journey you’re embarking on and are open to meeting with serious candidates who have gone through the proper steps.

Question 24

How long does it take to start after signing?

Accepted Answer

Every territory will be different, and we will work with you to complete the necessary documents.

We will assist you to finalise the business and marketing plans, locate suitable premises and offer full training on our business procedures and how we use our in-house systems.

We aim to get a franchise up and running within a couple of weeks.

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